Terms & Conditions – Gloss Crafts
Last Updated: 2025
Welcome to Gloss Crafts. By accessing, browsing, or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, kindly refrain from using our website.
These Terms & Conditions govern all interactions with our website, including visiting, purchasing, browsing, or using any features or services offered by Gloss Crafts. By using the website, you consent to comply with these terms and all applicable laws.
By using our website, you confirm that:
You are at least 18 years of age, or
You are using the website under the supervision of a parent/guardian.
Gloss Crafts reserves the right to refuse service to anyone for any reason at any time.
We strive to display accurate product descriptions, prices, and images. However:
Handmade items may have slight variations in color, size, and finish.
Actual product appearance may vary due to screen settings and lighting.
Gloss Crafts is not responsible for typographical or unintentional errors on the website.
All prices are listed in INR (unless otherwise specified).
We reserve the right to update prices at any time without prior notice.
Payment must be made in full at the time of order.
We rely on authorized third-party payment gateways to ensure secure transactions.
If payment is unsuccessful or fraudulent, we may cancel the order.
Placing an order on the website does not guarantee automatic acceptance.
We may cancel or refuse orders due to:
Unavailability of the product
Payment processing issues
Errors in pricing or product information
Suspected fraudulent transactions
Once an order is confirmed, users will receive a confirmation email.
Delivery timelines are estimates and may vary due to logistics delays.
Gloss Crafts is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.
Shipping charges (if applicable) will be displayed during checkout.
Detailed policies are available in the Shipping Policy page (if applicable).
We aim to deliver high-quality handcrafted products. However, in special cases:
Products damaged in transit may be eligible for replacement.
Users must notify us within 48 hours of delivery with photos/videos of the damaged items.
Refunds or replacements are processed as per applicable policies.
We do not accept returns for:
Used products
Custom-made items
Minor handmade variations
All content on this website—including images, text, graphics, logos, product designs, and layout—is the exclusive property of Gloss Crafts.
You may not:
Copy
Reproduce
Modify
Sell
Distribute
Publish
without written permission from us.
While using our website, you agree NOT to:
Misuse the website in unlawful or harmful ways
Upload malicious software or attempt to hack the website
Place false or misleading orders
Use automated tools (bots/scrapers) without consent
Infringe on intellectual property rights
Any misuse may lead to legal action.
Our website may include links to third-party websites.
Gloss Crafts is not responsible for:
Their content
Their privacy practices
Their policies
Users should review their terms before engaging with those websites.
Gloss Crafts is not liable for any direct, indirect, incidental, or consequential damages arising from:
Website usage or inability to use the website
Delays or delivery failures
Inaccurate product information
Technical issues or system errors
You use the website at your own risk.
You agree to indemnify and hold harmless Gloss Crafts and its team from any claims, damages, losses, or legal actions resulting from your use of the website or violation of these terms.
Gloss Crafts reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website after updates indicates acceptance of the revised terms.
These terms are governed by the laws of India.
Any disputes will be handled under the jurisdiction of Moradabad, Uttar Pradesh courts.
For any questions about these Terms & Conditions, contact us at:
Gloss Crafts
Email: support@glosscrafts.com
Phone: +91 XXXXX XXXXX
Address: Andheri East, Moradabad, Uttar Pradesh, India