Privacy Policy

Privacy Policy – Gloss Crafts

Last Updated: 2025

Welcome to Gloss Crafts. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us across our digital platforms. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that can identify you, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)
1.2 Non-Personal Information

Information that does not identify you directly, such as:

  • Browser type
  • Device details
  • IP address
  • Pages viewed
  • Time spent on website
  • Cookies and usage data
1.3 Additional Information

If you contact us directly, we may receive:



  • Inquiry details




  • Feedback




  • Order-related communication




  • Customer support requests



2. How We Use Your Information

We use your information to:



  • Process and deliver your orders




  • Communicate regarding orders, inquiries, or support




  • Improve website performance, user experience, and functionality




  • Send promotional content (only if you opt-in)




  • Maintain security and prevent fraudulent activity




  • Analyze website trends and usage for better services




  • Offer personalized product recommendations



3. Sharing Your Information

We do not sell your information to third parties.

However, we may share your data with trusted service providers to operate our business effectively, including:



  • Payment gateway providers




  • Courier and logistics partners




  • Marketing and analytics tools




  • Website hosting and maintenance teams



These partners are bound by confidentiality and are authorized to use your information only as required to provide services to Gloss Crafts.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:



  • Enhance browsing experience




  • Save user preferences




  • Analyze website performance




  • Display personalized content and advertisements



You can disable cookies through your browser settings; however, some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your information from:



  • Unauthorized access




  • Data misuse




  • Loss or breach



Although we strive for complete security, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the right to:



  • Access the personal information we hold about you




  • Request corrections to inaccurate details




  • Request deletion of your personal data




  • Opt out of marketing communications




  • Withdraw consent (where applicable)



To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites.

We are not responsible for their privacy practices. We encourage you to review their policies before interacting with them.

8. Children’s Privacy

Gloss Crafts does not knowingly collect information from children under the age of 13. If such data is unintentionally received, we will remove it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated date. Continued use of the website signifies acceptance of the revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Gloss Crafts

Email: support@glosscrafts.com

Phone: +91 XXXXX XXXXX

Address: Andheri East, Moradabad, Uttar Pradesh, India